I have a small tribe. Five children, four of them married with wonderful spouses and five grandchildren, so far. My Mom came from a family of eleven and my Dad from a smaller family, only nine. That's eighteen aunts and uncles, then their spouses and then cousins. Every Sunday we were at one grandmother’s or the other. A small home jam packed with people and a table piled high with food. Forget about it! A good Italian tribe spawned in New York City and now spread all over the country. However, most members are still within 100 miles of the Big Apple. So what, you say.
PDCA has saved millions of dollars providing process improvement, primarily, to the commercial transportation, trucking and logistics industry. From basic to expanded engineering services, PDCA has formulated and implemented strategic and tactical plans in Fortune 100, Internet startup and entrepreneurial companies, among others. As a result productivity, profit, capacity, quality and the customer experience improves, while costs drop.
"I worked with Pete on several sort projects while with Airborne Express. Pete was the consummate professional demonstrating expertise in every aspect of small package operations. More importantly, Pete was a mentor whose advice and knowledge transfer I placed extreme value."
-Director of International Routing and Distribution, Deutsche Post World Net-Global Mail