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Continuity is Essential to your Business! PDF  | Print |  E-mail

flood

Recent winters caused business disruptions in the Puget Sound area. Windstorms crippled both residences and businesses for weeks during 2006. Interstate-5 was closed due to flooding in 2007 and record snow knocked out commerce in 2008. The Seattle "Snow-mageddon" is a current example of a business disruption.  Maybe your business made it through but maybe next time it won’t! What about the runoff this spring?

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Why are Airlines So Silly? PDF  | Print |  E-mail

efficiency expert Airline operationsPlanes are late often. Passengers miss connecting flights too often. This issue was brought to mind on a trip to and from Boston, last year. I’m an efficiency expert and I was struck with a brilliant idea the night right after I missed my flight home. I am surprised the brilliant industrial engineers and managers at every airline have not implemented this very simple system to reduce missed connections. I can’t believe this idea has not crossed someone’s mind before.

 

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Put your money where your mouth is. PDF  | Print |  E-mail

MoneyMouthI suspect people will be even more careful, now as the economy begins to recover, how they spend their money. I know I will. Therefore, if we are expecting to make an impact in our niche, the value to our customers must be absolute and tangible. 

 

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Do you have clean water and sanitation? PDF  | Print |  E-mail

Clean WaterIt occurs to me, in the grand spectrum of enterprise from the solo-preneur to the multi-national Fortune 50 companies, that some of the smaller entrepreneurs are like underdeveloped countries.  I’m not trying to be unkind or judgmental.  It’s just that our small businesses do not have or use the tools and expertise like the “big boys.”  Why not?  Why don’t you have clean water and sanitation?  No society can flourish without these essentials.

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Where are all the Tribes? PDF  | Print |  E-mail

tribe2I have a small tribe.  Five children, four of them married with wonderful spouses and five grandchildren, so far.  My Mom came from a family of eleven and my Dad from a smaller family, only nine.  That's eighteen aunts and uncles, then their spouses and then cousins.  Every Sunday we were at one grandmother’s or the other.  A small home jam packed with people and a table piled high with food.  Forget about it!  A good Italian tribe spawned in New York City and now spread all over the country.  However, most members are still within 100 miles of the Big Apple.  So what, you say. 

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